
With an award-winning career ranging from diplomat and international keynote speaker to business and public sector leader, Ziena has helped some of New Zealand’s largest businesses build their reputation and revenue, advised Ministers, led large-scale change and transformation programmes, and supported Māori, Pacific and ethnic women and young people into leadership roles. Her current portfolio includes leadership and governance roles across the public, private and not-for-profit sectors including as Commissioner for the Natural Hazards Commission Toka Tū Ake and Deputy Chief Executive at Te Pūkenga – New Zealand Institute of Skills and Technology. Recognised by Campaign Asia Pacific as part of its 2020 Women to Watch, a group of 40 outstanding women in the Asia Pacific, Ziena has received several international awards for her work promoting New Zealand trade, investment and education in Asia, where she was based for ten years including as Education New Zealand Regional Director for South and Southeast Asia, New Zealand Trade Commissioner to Singapore and Head of North Asia Marketing and Communications for New Zealand Trade and Enterprise. She holds a Master of Arts (First Class Hons) in International Relations and Politics from the University of Auckland, a Bachelor of Communication Studies, and Diploma of International Trade.
With significant demographic changes and a highly pressured workforce in New Zealand, rapid technological advancements and a volatile, complex global environment, strong leadership has never been more important. In this keynote, Ziena will share how to build a thriving aged care workforce which meets our needs today and into the future.
Katherine Ravenswood is a professor in the Faculty of Business, Economics and Law at AUT. She is an employment relations expert, focusing on macro and workplace issues for the care and support workforce. In addition to roles on working groups and committees for the Ministry of Health and Human Rights Commission, she has provided expert evidence to government agencies in Australia, think tanks in the UK and to the OECD. Her research is funded the NZ Health Research Council, the Royal Society Marsden Grant and the MBIE Industrial Relations foundation.
We often think about workplace violence in relation to particular events or incidents and frame it as an issue between individuals. This perspective limits the way in which we can prevent and mitigate WPV and opens it up for a ‘blame game’. This is significant in healthcare organisations because of the complexity of relationships between co-workers, clients, community and healthcare systems. This presentation gives an overview of some recent data on WPV, introduces the ‘socio-ecological’ framework for understanding and assessing workplace violence, and concludes with some suggestions for best practice workplace violence prevention in care and support work.