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Past Events

Bridging the gap: Enhancing communication and cultural competence in older adults

By Events, Past Events

Webinar recording

Webinar resources

 


Event details

3:00 – 3:50pm | Friday 31 January

This webinar will delve into the challenges and solutions for improving non-verbal communication with older adults, and the role cultural competence plays in bridging these gaps for IQNs. Throughout the session, we will explore key areas that contribute to effective communication and provide actionable insights for enhancing interactions:

Types of Communication with Older Adults
Different methods and styles of communication that are effective with older adults.

Understanding Older Adults
Insights into cultural considerations, colloquialisms, and generational language nuances to foster better understanding and connection.

Strategies to Navigate and RedirectPractical techniques for managing challenging conversations and skilfully redirecting when needed.

Presenter introduction: Kathy Kirby
(
Director and Registered Nurse, Thrive Aged Care Consultants)
Bachelor Health Science – Nursing, Graduate Certificate Management and Healthcare Leadership, Positive Approach to Care Champion Teacher

Kathy is a highly experienced Registered Nurse with over 20 years of expertise across a wide range of healthcare settings. Her career spans acute, sub-acute, community, and aged care and continues to work as a clinician giving her a comprehensive understanding of the diverse needs and challenges within the health and aged care sectors.

Kathy’s career includes extensive experience in both clinical practice and senior management. She has held roles in project management, overseeing both small- and large-scale change initiatives and as a nurse advisor for aged care homes in Australia. She has been instrumental in driving improvements within health and aged care organizations.

Kathy has a passion for dementia care and in 2013 was awarded the Hesta Australian Nurse of the Year in the Team Innovation category for her work in training non-clinical hospital staff and volunteers on how to effectively communicate with people living with dementia.  She is credentialed as a Positive Approach to Dementia Care Champion Teacher, recently being trained by US OT and Dementia Guru, Teepa Snow. With these PAC skills, and extensive knowledge of the Australian health and aged care continuum, she is excited to share these evidenced base techniques with others in the care sector – to revamp dementia care and services.

Together with co-director Kate Lamont, Kathy is a founder and director of Thrive Aged Care Consultants, working collaboratively with service providers, creating the right conditions so the older people receiving care and services Thrive.

Nov/Dec 2024 Workshops for Registered Nurses, Managers, and Aspiring Leaders

By Past Events

On this page

Register now

Upcoming Workshops

Join us for one-day, information-packed workshops aimed at improving your professional practice and reinvigorating your work life. Each workshop offers eight hours of professional development, and you’ll receive a certificate of attendance.

Workshop Dates & Locations:

  • Monday, 9 December | Auckland
  • Tuesday, 10 December | Tauranga

Due to low registration, our Wellington, Christchurch, and Dunedin workshops have been cancelled.

In recognition of additional travel costs for those attending Auckland and Tauranga in lieu of their preferred locations, we will be keeping early bird pricing in place.

If you’re in the South Island and still want to attend one of the North Island events, we’re offering a discounted rate in recognition of the additional travel costs. Please reach out to Lili Bush directly to enquire at Lili@nzaca.org.nz.

Register now


Speakers & Topics

These workshops consist of two engaging courses, provided by RespectEd and Health NZ | Te Whatu Ora, and an update from the ACA:

  1. Trauma-Informed Care in Aged Residential Care
    Presenter: Anita Lowry, CEO, RespectEd
    Gain essential skills to provide responsive, trauma and violence-informed care in aged care settings.
  2. Pressure Wounds: Prevention and Management
    Presenter: Anj Dickson, Health NZ | Te Whatu Ora
    Learn best practices for preventing and managing pressure injuries with practical demonstrations.
  3. An update from the Aged Care Association
    This presentation from the Aged Care Association will update you on what’s happening in the wider aged care sector, the challenges the sector is facing and our advocacy for a better future for ARC and our elders.

Register now


Programme overview

Time Session
8.30am Registrations open
8.50am Introductions, welcome and a word from our sponsor Solventum and Amtech.
9.10am ACA presentation
9.30am Understanding trauma and violence informed systems of care in aged care settings
10.40am Morning tea and networking
11.00am Understanding trauma and violence informed systems of care in aged care settings continued
12.30pm Lunch and networking
1.15pm Relieving the pressure: pressure injury prevention and management
2.40pm Afternoon tea and networking
3.00pm Relieving the pressure: pressure injury prevention and management
4.20pm Closing comments and farewells

Register now


Venue & Parking Information

Find the specific details for each workshop venue below:

Auckland | Monday 9 December 
Grand Millenium, 71 Mayoral Drive, Cnr Vincent Street, Auckland
Parking is available on site and costs $25 per day.

Tauranga | Tuesday 10 December 
Cubro, 149 Taurikura Drive, Tauriko, Tauranga
Parking is free at the venue and in surrounding streets.

Register now


Workshop Descriptions

Understanding trauma and violence informed systems of care in aged care settings

Trauma‐and‐violence‐informed care expands on the concept of trauma‐informed care. It considers the intersecting impacts of systemic and interpersonal violence and structural inequities on a person’s life. This workshop will equip health professionals with the knowledge and skills to provide responsive, trauma and violence informed care in aged care settings.

The course will cover

  1. Understanding the principles of trauma and violence-informed care
  2. Recognising violence and the impacts of violence on victim survivors
  3. Implementing trauma and violence-informed practices in daily care

Relieving the pressure

This workshop is about getting back to basics of pressure injury prevention and management – how do they develop, how can we prevent them and if they do develop, how do we stop them deteriorating?

There will be practical workshops on staging and a brief overview on product selection, as well as some tips and tricks on repositioning.

These workshops are being supported by pressure injury experts from your communities, the people with the best understanding of the pressure injury landscape in your region.

Register now


Contact Information

For any questions regarding the workshops, please reach out to:
Lili Bush
Email: lili@nzaca.org.nz

This series of workshops would not be possible without the support of our sponsors, Solventum and Amtech. Thank you for your work with the Association and the aged care sector.

Implementing emergency management plans and business continuity in Aged Residential Care

By Past Events

Webinar recording:

Webinar resources


Event details

2pm – 3pm | Tuesday 01 October

Emergencies can happen anywhere and at any time. They can be caused by severe weather, infectious diseases, industrial accidents, or by intentional acts, making it crucial for the health sector to plan and be prepared for these, as they may be high-impact, and often come unannounced.

Health districts and most health and disability service providers have a responsibility to respond to and provide health care for their communities during periods of emergencies under various Acts, regulations and national guidelines.

The ARRC contract say you must develop and implement a major incident and health emergency plan.

Cyclone Gabrielle highlighted the need for facilities to be as prepared as possible for whatever comes their way. From evacuating residents in the middle of the night, through to sourcing enough milk to make everyone a cup of tea, having a plan can make an emergency situation more doable and less stressful.

Join Andy Wisheart, Senior Advisor, North Island Business Continuity, Te Whatu Ora | Health NZ in this webinar, as he takes us through various aspects of implementing emergency management plans and best practices for ensuring business continuity.

This webinar will cover:

  • Health emergency legislation, regulations and national guidelines
  • Overview of all government emergency management
  • Emergency management specific to the health sector
  • Emergency management in the funded sector (specifically, ARC)
  • ARC’s role in emergency management

 

Presenter introduction: Andy Wisheart, Senior Advisor, North Island Business Continuity

Andy holds the Business Continuity Institute (MBCI) membership and has implemented BC projects for national and multinational organisations.

Andy spent 14 years as a front-line paramedic in NZ and the UK. Since then, he has been working in organisational resilience and health with five years as the Northern Region Primary Care Emergency Planning Managers, two years in health IT, two years as a business manager for surgical services in Greenlane Hospital, and six years as an organisational resilience consultant. He returned to Health Emergency Management in November 2022.

As the two branches of his career have been in health (clinical as well as non-clinical) and the organisational resilience sector, Andy joined the emergency management team at Te Whatu Ora | Health NZ. He is currently their national business continuity manager, bringing together his expertise in a role that he believes has real value in the continuation of Te Whatu Ora during disruption.

 

Assisted dying in ARC for health professionals and health service providers

By Past Events

Webinar recording:

2pm – 3pm | Tuesday 24 September 

Assisted dying has been available in Aotearoa New Zealand since 7 November 2021 under the End of Life Choice Act 2019 (the Act). It remains a sensitive topic that can evoke a range of emotional and personal responses, so requires a mindful and respectful approach. This webinar will cover various aspects of assisted dying, including:

  • Assisted dying legislation, eligibility & process
  • The Act and the Code of Health and Disability Services Consumers’ Rights
  • Who is choosing AD?
  • Working with the person choosing assisted dying, their whānau-family, friends, and caregivers
  • How hospices in NZ are working alongside the legislation
  • How assisted dying could work in aged residential care
  • Q & A

Presenter introduction: Wayne Naylor

Wayne Naylor is the Chief Executive of Hospice New Zealand, a position he has held since August 2022. Wayne is a Registered Nurse and has spent most of his 30-year nursing career working in oncology, haematology and palliative care in New Zealand and the United Kingdom and has held a number of senior nursing roles. Prior to joining Hospice New Zealand, Wayne spent 9 years as Director of Nursing at a Hospice Waikato, a large community hospice in Hamilton New Zealand.

Wayne completed his Nursing Diploma from Otago Polytechnic (NZ) in 1992 and a Bachelor of Science honours degree at The Royal Marsden NHS Trust in London in 2000.

After returning to New Zealand in 2002, Wayne undertook post graduate qualifications in palliative care and statistics, along with leadership development programmes.

 

Workshop for facility managers and aspiring leaders (June 2024)

By Past Events

The Aged Care Association is pleased to announce the programme for the 2024 workshop for facility managers and aspiring leaders.

These one-day workshops are jam-packed with information and learning that will improve your professional practice and reinvigorate your work life.

The workshops are facilitated by the ACA’s clinical advisor, Rhonda Sherriff, who as well as making sure the day runs smoothly, is available during breaks to answer your clinical questions.

You will receive a certificate of attendance confirming eight hours of professional development.

Monday 10 June | Christchurch
Tuesday 11 June | Dunedin
Monday 17 June | Auckland
Tuesday 18 June | Tauranga
Monday 24 June | Wellington

Speakers

Healing, learning and improving from harm: National adverse events policy.

Dr Leona Dan, System Safety Specialist from the Health, Quality & Safety Commission will give an introduction to the new adverse events reporting requirements and answer your questions about this new reporting regime.

“SAC rating is not an exact science and is decided with input from the clinical team as well as the perspective of the consumer.

The ratings are based on the type of harm that occurs and the resulting loss of function and amount of intervention required. The purpose of a learning from harm review is to look at events from a system perspective considering all the influencing factors and context that contribute to everyday work. The learning comes from a sensemaking process and should be directed at strengthening the system to support workers to be successful and to minimise the risk of things happening again.”

Outcomes of Ngā Paerewa Standards audits – trends and lessons

Lisa Cochrane, an aged residential care auditor at BSI group will join us to discuss the trends she is seeing in recent audits.

BSI works with a wide range of health and disability services such as small homes for people with disabilities, Māori services, large multi-site and stand-alone aged care providers, hospitals, allied health professionals, surgical services, maternity, urgent care, hospice and small and large home care/health services.

They have a team of qualified auditors who audit against standards in the healthcare sector and are fully committed to building quality in health care services throughout New Zealand.

An update from the Health and Disability Commission

Katherine Foulkes, Principal Adviser, Aged Care, Health and Disability Commission

Quality care for LGBTIQA+ residents in aged residential care

Changing demographics mean that aged residential care is becoming more diverse as the years go by and we must be ready to provide appropriate quality care for people of all genders and sexualities. This session will feature facilitators from InsideOut, a national charity providing education, resources, consultation and support for anything concerning rainbow and takatāpui communities. They will support managers with resources and practical tips for cultivating a safer and more inclusive environment for rainbow people, both at the structural and interpersonal level.

An aged care system that is fit for the future

This presentation from the Aged Care Association will update you on the challenges facing the sector now, and into the future, what the ACA is doing about, and what we believe a fit for purpose aged care sector could look like 10 or 20 years from now.

Workshop schedule, venues and parking information

Christchurch | Monday 10 June
Rydges Latimer, 30 Latimer Square, Christchurch Central
Parking at Rydges is $20 a day. There is surrounding street parking (free of charge) within walking distance of the hotel.

Dunedin | Tuesday 11 June
Fable Dunedin, 310 Princes Street, Central Dunedin
Valet parking at the hotel is $40. Street parking is available for $1.50 an hour. Time limits may apply.

Auckland | Monday 17 June
Grand Millenium, 71 Mayoral Drive, Cnr Vincent Street, Auckland
Parking is available on site and costs $25 per day.

Tauranga | Tuesday 18 June
Cubro, 149 Taurikura Drive, Tauriko, Tauranga
Parking is free at the venue and in surrounding streets.

Wellington | Monday 24 June
Lower Hutt Events Centre, 30c Laings Road, Hutt Central, Lower Hutt
The Riddiford Garden carpark is adjacent to Lower Hutt Events Centre on Laings Road ($6 a day). The Centre City Plaza car park is located 250 metres from the venue on Queens Drive (Earlybird $8.00 per day) and the large Riverbank car park is 800 metres from the centre, accessible from Daly Street (maximum daily charge $7.00).

Programme overview

8.30am | Welcome and introductions, Rhonda Sherriff, Facilitator and ACA clinical advisor
8.40am | ACA presentation – An aged care sector that’s fit for the future, Liz Robinson, ACA Communications and Engagement Advisor
9.00am | Outcomes of Ngā Paerewa Standards audits – trends and lessons, Lisa Cochrane, BSI group Head of Delivery (Health)
10.30am | Morning tea and networking
11.00am | Healing, learning and improving from harm: National adverse events policy, Dr Leona Dan, Specialist, System Safety, Health, Quality & Safety Commission
12.00pm | Lunch and networking
12.45pm | Katherine Foulkes, Principal Adviser, Aged Care, Health and Disability Commission
2.15pm | Working afternoon tea
2.45pm | Quality care for LGBTIQA+ residents in aged residential care, InsideOut
4.15pm | Closing comments and farewells, Rhonda Sherriff

If you have any questions about the workshops, please get in touch with Liz Robinson at liz@nzaca.org.nz.

Wrap-up of the Managers and Aspiring Leaders workshop (2023)

By Past Events

And that’s a wrap!

Ka pai to everyone who made it to this series of the Managers and Aspiring Leaders workshops, we had great feedback from those who attended and are excited to see you all at the next round of workshops in the new year!

Topics that were discussed: The Care Workforce – Sector Agreements for specific AEWV occupations – Immigration New Zealand, Building Resilience in a team, Strategies to identify and manage complaint responses and Providing Connectivity in the aged care sector.

Workshops 2023

We are currently booking the dates for the Workshop for Registered Nurses in February 2023, if you would like to attend, please register your interest by filling in the form below!

Workshop Dates for 2023:

  • Thursday, 23 February – Christchurch – Te Pae Convention Centre
  • Friday, 24 February – Porirua – Te Rauparaha Arena
  • Monday, 27 February – Auckland – Sofitel Hotel
  • Tuesday, 28 February – Tauranga – Cubro Head Offices
  • Friday, 3 March – Dunedin – Fable

Registrations will open next week, so please fill out the form below by clicking on the tab to register your interest, and we will let you know as soon as registration opens!

Some of the topics throughout the day will include:

  • Registered Nurse Leadership – authorization and delegation
  • Antimicrobial Stewardship (AMS)
  • InterRAI Assessments – Palliative Care Tool
  • Updates on Palliative Care