Upcoming Workshops

Workshop for facility managers and aspiring leaders

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The Aged Care Association is pleased to announce the programme for the 2024 workshop for facility managers and aspiring leaders.

These one-day workshops are jam-packed with information and learning that will improve your professional practice and reinvigorate your work life.

The workshops are facilitated by the ACA’s clinical advisor, Rhonda Sherriff, who as well as making sure the day runs smoothly, is available during breaks to answer your clinical questions.

You will receive a certificate of attendance confirming eight hours of professional development.

Monday 10 June | Christchurch
Tuesday 11 June | Dunedin
Monday 17 June | Auckland
Tuesday 18 June | Tauranga
Monday 24 June | Wellington


Healing, learning and improving from harm: National adverse events policy.

Dr Leona Dan, System Safety Specialist from the Health, Quality & Safety Commission will give an introduction to the new adverse events reporting requirements and answer your questions about this new reporting regime.

“SAC rating is not an exact science and is decided with input from the clinical team as well as the perspective of the consumer.

The ratings are based on the type of harm that occurs and the resulting loss of function and amount of intervention required. The purpose of a learning from harm review is to look at events from a system perspective considering all the influencing factors and context that contribute to everyday work. The learning comes from a sensemaking process and should be directed at strengthening the system to support workers to be successful and to minimise the risk of things happening again.”

Outcomes of Ngā Paerewa Standards audits – trends and lessons

Lisa Cochrane, an aged residential care auditor at BSI group will join us to discuss the trends she is seeing in recent audits.

BSI works with a wide range of health and disability services such as small homes for people with disabilities, Māori services, large multi-site and stand-alone aged care providers, hospitals, allied health professionals, surgical services, maternity, urgent care, hospice and small and large home care/health services.

They have a team of qualified auditors who audit against standards in the healthcare sector and are fully committed to building quality in health care services throughout New Zealand.

An update from the Health and Disability Commission

Katherine Foulkes, Principal Adviser, Aged Care, Health and Disability Commission

Quality care for LGBTIQA+ residents in aged residential care

Changing demographics mean that aged residential care is becoming more diverse as the years go by and we must be ready to provide appropriate quality care for people of all genders and sexualities. This session will feature facilitators from InsideOut, a national charity providing education, resources, consultation and support for anything concerning rainbow and takatāpui communities. They will support managers with resources and practical tips for cultivating a safer and more inclusive environment for rainbow people, both at the structural and interpersonal level.

An aged care system that is fit for the future

This presentation from the Aged Care Association will update you on the challenges facing the sector now, and into the future, what the ACA is doing about, and what we believe a fit for purpose aged care sector could look like 10 or 20 years from now.

Workshop schedule, venues and parking information

Christchurch | Monday 10 June
Rydges Latimer, 30 Latimer Square, Christchurch Central
Parking at Rydges is $20 a day. There is surrounding street parking (free of charge) within walking distance of the hotel.

Dunedin | Tuesday 11 June
Fable Dunedin, 310 Princes Street, Central Dunedin
Valet parking at the hotel is $40. Street parking is available for $1.50 an hour. Time limits may apply.

Auckland | Monday 17 June
Grand Millenium, 71 Mayoral Drive, Cnr Vincent Street, Auckland
Parking is available on site and costs $25 per day.

Tauranga | Tuesday 18 June
Cubro, 149 Taurikura Drive, Tauriko, Tauranga
Parking is free at the venue and in surrounding streets.

Wellington | Monday 24 June
Lower Hutt Events Centre, 30c Laings Road, Hutt Central, Lower Hutt
The Riddiford Garden carpark is adjacent to Lower Hutt Events Centre on Laings Road ($6 a day). The Centre City Plaza car park is located 250 metres from the venue on Queens Drive (Earlybird $8.00 per day) and the large Riverbank car park is 800 metres from the centre, accessible from Daly Street (maximum daily charge $7.00).

Programme overview

8.30am | Welcome and introductions, Rhonda Sherriff, Facilitator and ACA clinical advisor
8.40am | ACA presentation – An aged care sector that’s fit for the future, Liz Robinson, ACA Communications and Engagement Advisor
9.00am | Outcomes of Ngā Paerewa Standards audits – trends and lessons, Lisa Cochrane, BSI group Head of Delivery (Health)
10.30am | Morning tea and networking
11.00am | Healing, learning and improving from harm: National adverse events policy, Dr Leona Dan, Specialist, System Safety, Health, Quality & Safety Commission
12.00pm | Lunch and networking
12.45pm | Katherine Foulkes, Principal Adviser, Aged Care, Health and Disability Commission
2.15pm | Working afternoon tea
2.45pm | Quality care for LGBTIQA+ residents in aged residential care, InsideOut
4.15pm | Closing comments and farewells, Rhonda Sherriff

If you have any questions about the workshops, please get in touch with Liz Robinson at