Entry Information

If you are sending through an entry for the awards please make sure to read all information on this page carefully.

A set of assessment criteria has been developed to assist you in writing your entry. These criteria will assist the judges in assessing applications and determining a winner. To be considered, you must:

  • submit a completed entry form that clearly describes the entry, with all entry boxes in relation to the assessment criteria complete, including names and contact details for the nominated care facility.
  • Be a current financial NZACA member for the 2022/23 year.

Please ensure that any evidence provided in support of nominations is relevant and clearly linked to the assessment criteria.

You may, in addition to your written entry, provide extra material to illustrate your entry or demonstrate how your entry meets the assessment criteria.

Additional materials such as PowerPoint presentations, photos, and videos can be supplied via email, Dropbox or WeTransfer.

Entry Format

Entries MUST be submitted in the format outlined on the NZACA-provided forms. Entries not submitted on these forms will not be considered. All entries, including additional material, must be submitted electronically by 5pm Friday, 23 June 2023.

Please note that all material sent in to support your entry will become the property of the NZACA and may be used by the NZACA to prepare case studies, which may in turn be used by the NZACA at any time for publicity. By submitting your entry, you consent to release this material to the NZACA.

Any documents and/or supporting material will not be returned. However, the NZACA will provide appropriate safeguards for the storage, use and disclosure of this information by the Privacy Act. You may request your information or material at any time from the NZACA.

How to enter

Entries must be submitted via email to lili@nzaca.org.nz on the forms provided by the NZACA. Any application received after 5pm Friday, 23 June 2023 will not be considered.

Please note that faxed or hard copies WILL NOT be accepted, nor will late entries.

There are separate forms for the four Care Facility categories and the two Individual Categories.

Download care facility entry form
  • Gilmours Excellence in Food Award for Care Homes and Hospitals
  • Kalandra Community Connections Award
  • Healthcare Compliance Solutions Ltd Innovative Delivery Award
  • SPACEWORKS Environment Award
Download individual entry form
  • VCare Legendary Service to the Aged Care Sector Award
  • Leecare Solutions Stand-Out Individual Award

Evaluation and Judging

Applications will be evaluated against the assessment criteria by the NZACA/EBOS Healthcare award judging panels, to identify finalists. The panels may seek further information, or they may wish to interview/site-visit a person, care facility or organisation before deciding on finalists and/or winners.

Overall Guidelines

Ensure that you have a good understanding of all the required information before starting your entry.

Please try and keep your entry as concise as possible.

Ensure your supporting material demonstrates how your entry meets the criteria for the category you have entered.

Further Assistance

If you require any further information, or if you have questions relating to the entry forms or categories, please do not hesitate to contact Lili Bush, Events and Marketing Specialist on


Awards Process

  1. All entrants must complete the official entry form, which must be emailed to the NZACA National Office by Friday, 23 June 2023
  2. Once all entries are received, they will be judged by one of three judging panels.
  3. Two finalists will be agreed upon by the judges for each category.
  4. All finalists will be notified of the outcome of their entry on Monday, 3 July 2023 .
  5. Finalists in the care facility categories will be asked to complete the second round of judging*.
  6. Following the completion of all judging, the judging panels will convene to decide on the winners of each category and the overall winner.
  7. Category and the overall winner will be announced at the NZACA conference gala dinner on Thursday, 17 August 2023.

*Second round of care home awards judging

Entrants that are selected as finalists in the care facility award categories will be part of the second round of judging.

Finalists in the Gilmours Excellence in Food Award for Care Homes and Hospitals

The second round of judging for these finalists will be an onsite visit by the judging panel to observe the meal preparation. The judges will then dine with residents for a lunchtime meal, to judge the food service in action and gain feedback from residents.

The two judges will visit onsite one day in the week starting 10 July without prior arrangement.

In addition, the video submitted as part of the original entry will be shown to the conference delegation during the award finalist presentations at NZACA’s annual conference.

Other care facility category award finalists

Finalists in the remaining five categories will give a four-minute presentation to the judges and conference delegation at the conference.

Finalist presentation criteria

MAXIMUM of four minutes to give a brief outline of their entry. (Presentations are to outline their entry and meet the criteria outlined on the preceding pages.)

Time: 1.30 pm, Thursday, 17 August 2023 (Day 2 of the conference)

Venue: Plenary room, Tākina, Wellington Convention and Exhibition Centre.

A three-minute warning bell will be given to presenters.

Presentations will be cut short if they are longer than four minutes.

Finalists will be marked on their ability to stay within a maximum of four minutes as part of the final judging process.

Presentations may include a PowerPoint presentation if finalists wish to do so.

Presentations or videos are to be handed in at the speaker preparation room, on the morning of the first day of the conference (Wednesday, 16 August 2023), in a bid to avoid technical issues.

Award Winners and Ceremony

All finalists and other entrants are invited to celebrate the success of the industry at the NZACA/ASB gala dinner and awards ceremony on the evening of Thursday, 17 August 2023. Tickets to the awards ceremony may either be purchased as part of a full conference registration or separately.

Winners of each category and the overall winner will be announced during the dinner, with trophies, certificates and prizes awarded on the night.

Highly commended entries will be awarded during the finalist presentations.

Commonly Asked Questions

I think my care facility is doing something that deserves recognition 
– should I enter?
Absolutely! We encourage all care facilities that are providing excellent care to their residents to take these awards as an opportunity to showcase them. We believe that many care facilities are providing outstanding aged care to thousands of New Zealanders every day. There are not many opportunities for care facilities to demonstrate this publicly, and these awards aim to change this.

Do we have to have spent a lot of money or have done something on a large scale to qualify?
Definitely no. On the contrary, some of the best innovations may be using existing resources to improve the current service or taking small steps to make a big impact. We are interested in all examples — no matter how big or small — of providers being innovative in providing excellent care.

How do I know what category to enter?
Assessment criteria for each category are included in the Award Information Booklet. If you think your care facility has been doing things that apply to more than one category, you can make separate applications for as many categories as you wish.

Can I enter more than one category?
Yes. A care facility may enter all the categories, or it may enter a single category more than once if it has different material for each entry. Each separate entry will require a different entry form.

Do I need to submit a separate application for the overall award?
No. All entries will be eligible for the overall award and prize.

How do I enter?
Entries should be submitted via email on the forms provided by the NZACA. Applications must be received at the NZACA National Office no later than 5pm Monday, 29 May 2023 to be considered. Please note that your care facility must be registered as a current financial member of the NZACA to be eligible.

What kind of material will I need to supply?
As part of your entry, you will be required to describe what your care facility is doing to provide excellent care and give as much detail as possible. We are asking care facilities to submit their entries in writing. If care facilities would like to send supporting material, such as pictures, all materials MUST be submitted in hard copy to be included as part of the entry.

Who will be judging the awards?
A panel of independent industry experts will carry out the judging. The judges base their decision on the materials supplied by care facilities in their entries.

How will winners be notified?
There will be a shortlist of two finalists for each category. Finalists will be notified two weeks before the awards ceremony, and finalists in the care facility categories will be asked to give a short presentation on their entry at the NZACA National Conference in Wellington.

The winners of all categories will be announced at the conference gala dinner/awards ceremony on Thursday, 17 August 2023, Tākina, Wellington Convention and Exhibition Centre.

If you have further questions regarding the awards, please contact Lili Bush, Events and Marketing Coordinator, NZACA: lili@nzaca.org.nz