Bridging the gap: Enhancing communication and cultural competence in older adults

Event details

3:00 – 3:50pm | Friday 31 January

This webinar will delve into the challenges and solutions for improving non-verbal communication with older adults, and the role cultural competence plays in bridging these gaps for IQNs.


Presenter introduction: Kathy Kirby
(
Director and Registered Nurse, Thrive Aged Care Consultants)
Bachelor Health Science – Nursing, Graduate Certificate Management and Healthcare Leadership, Positive Approach to Care Champion Teacher

Kathy is a highly experienced Registered Nurse with over 20 years of expertise across a wide range of healthcare settings. Her career spans acute, sub-acute, community, and aged care and continues to work as a clinician giving her a comprehensive understanding of the diverse needs and challenges within the health and aged care sectors.

Kathy’s career includes extensive experience in both clinical practice and senior management. She has held roles in project management, overseeing both small- and large-scale change initiatives and as a nurse advisor for aged care homes in Australia. She has been instrumental in driving improvements within health and aged care organizations.

Kathy has a passion for dementia care and in 2013 was awarded the Hesta Australian Nurse of the Year in the Team Innovation category for her work in training non-clinical hospital staff and volunteers on how to effectively communicate with people living with dementia.  She is credentialed as a Positive Approach to Dementia Care Champion Teacher, recently being trained by US OT and Dementia Guru, Teepa Snow. With these PAC skills, and extensive knowledge of the Australian health and aged care continuum, she is excited to share these evidenced base techniques with others in the care sector – to revamp dementia care and services.

Together with co-director Kate Lamont, Kathy is a founder and director of Thrive Aged Care Consultants, working collaboratively with service providers, creating the right conditions so the older people receiving care and services Thrive.