Webinar recording
Webinar resources
- Click here to download Kathy Kirby’s presentation slides
- More from Thrive Aged Care Consultants
The following upcoming online opportunities from Thrive Aged Care Consultants may also be of interest:- Online skills workshop – Positive Approach to Dementia Care
- Online masterclass – Re-designing social programs for leisure and recreation teams
- Online masterclass – Reimagining the mealtime experience
- Online program – Lead the change: A mentorship program for aged care leaders
- Additionally, Thrive Aged Care Consultants offers a range of free educational content on their YouTube channel, @thriveagedcare, available for anyone to access.
Event details
3:00 – 3:50pm | Friday 31 January
This webinar will delve into the challenges and solutions for improving non-verbal communication with older adults, and the role cultural competence plays in bridging these gaps for IQNs. Throughout the session, we will explore key areas that contribute to effective communication and provide actionable insights for enhancing interactions:
Types of Communication with Older Adults
Different methods and styles of communication that are effective with older adults.
Understanding Older Adults
Insights into cultural considerations, colloquialisms, and generational language nuances to foster better understanding and connection.
Strategies to Navigate and RedirectPractical techniques for managing challenging conversations and skilfully redirecting when needed.
Presenter introduction: Kathy Kirby
(Director and Registered Nurse, Thrive Aged Care Consultants)
Bachelor Health Science – Nursing, Graduate Certificate Management and Healthcare Leadership, Positive Approach to Care Champion Teacher
Kathy is a highly experienced Registered Nurse with over 20 years of expertise across a wide range of healthcare settings. Her career spans acute, sub-acute, community, and aged care and continues to work as a clinician giving her a comprehensive understanding of the diverse needs and challenges within the health and aged care sectors.
Kathy’s career includes extensive experience in both clinical practice and senior management. She has held roles in project management, overseeing both small- and large-scale change initiatives and as a nurse advisor for aged care homes in Australia. She has been instrumental in driving improvements within health and aged care organizations.
Kathy has a passion for dementia care and in 2013 was awarded the Hesta Australian Nurse of the Year in the Team Innovation category for her work in training non-clinical hospital staff and volunteers on how to effectively communicate with people living with dementia. She is credentialed as a Positive Approach to Dementia Care Champion Teacher, recently being trained by US OT and Dementia Guru, Teepa Snow. With these PAC skills, and extensive knowledge of the Australian health and aged care continuum, she is excited to share these evidenced base techniques with others in the care sector – to revamp dementia care and services.
Together with co-director Kate Lamont, Kathy is a founder and director of Thrive Aged Care Consultants, working collaboratively with service providers, creating the right conditions so the older people receiving care and services Thrive.
